Frequently Asked Questions

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. Then we will send an order email that will contain your downloads links. Your account will be also updated with the downloads.

How long digital delivery will take?

Digital delivery is very fast and always completed within 12 hours.

What software do I need to view and print my sheet music?

The Adobe Reader (or similar) is required to view your digital sheet music. Most web browsers come with a pdf viewer already installed. Use the following link to download: https://get.adobe.com/reader/

Do I have to print my purchased sheet music right away or can I access my digital files from anywhere?

You do not need to print your scores right away. You may always return to our website via any computer with Internet access, log in to your account and access your packages. Re-downloads are unlimited and links never expire.

Which cards and payment types do you accept?

We accept almost any kind of credit or debit card: Visa, MasterCard and American Express. You can pay in US dollars.

How are my personal and credit card details protected?

Pianorarescores website is secured with a 128 bit code by Comodo. Sensitive data, such as your credit card and personal data, are coded and protected using the SSL system (Secure Socket Layer) before being transferred. Pianorarescores will never know your credit card details, all the payments are safe and processed directly by Stripe payment gateway.

I can't find it, does that mean you don't have it?

No, not necessarily. Try to search with another keyword. If you still can't find what you're looking for, just email support@pianorarescores.com. If we have it at Pianorarescores.com, we'll tell you how to find it; if we do not, we will endeavour to find it for you.


Prs Libraries – Pianorarescores.com

92nd Street Y 1395 Lexington Avenue
New York, NY 10128
USA

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Our Expert Librarian Team will reply within 24 hours.